01 For owners and operators

Guest Wi-Fi with boundaries that fit your business.

Give customers a useful connection while keeping complimentary access fair. Build the Wi-Fi offer around your service, your guests and the bandwidth you have.

  1. Make the first connection feel like your venue

    Welcome guests through a portal with your logo, colors and access choices. Present the offer clearly before they connect.

  2. Set a fair complimentary allowance

    Combine access duration, speed and data limits with application policies. Offer 30 or 60 minutes of free access, for example, rather than leaving every session unrestricted.

  3. Let access follow the visit

    Provide a voucher with a purchase, or offer additional paid access through Stripe. Your team can issue vouchers as part of service; no checkout-system integration is assumed.

Illustration of a café server bringing coffee to a guest working on a laptop.
Illustrative café scene, generated with AI.

What fits this setup

Use the Guest Wi-Fi & Captive Portal role (UAC). NetCollab manages access policies; your access points and internet connection still determine coverage and available capacity.

02 For venues and event teams

Guest Wi-Fi planned around your event.

A wedding, winery gathering or conference brings different expectations to the same network. Prepare a clear access offer before the event, then use the available reports to understand how it was used.

  1. Before: build the offer

    Create plans with durations, allowances and policies suited to the event. Prepare portal branding and vouchers, and size the deployment around expected simultaneous users.

  2. During: make access straightforward

    Show guests the plans available to them through the portal. Offer complimentary access, vouchers or paid upgrades as appropriate, and review available activity in Central.

  3. After: use the evidence

    Review traffic and application reports to inform the next event’s plans. Separate access-policy decisions from changes needed in Wi-Fi coverage or internet capacity.

Illustration of a host welcoming guests to an evening event at a winery.
Illustrative event-venue scene, generated with AI.

What fits this setup

Start with UAC for guest access. If you also need dedicated observation points, size the monitoring roles and slots separately. Event capacity depends on hardware, access points and the upstream connection.

03 For remote venues, camps and maritime operators

Make shared bandwidth go further.

When one connection serves many people, the access offer matters. Give guests a practical starting point, limit bandwidth-heavy activity where needed, and make broader access a deliberate choice.

  1. Start with essential everyday access

    Create a complimentary tier for supported messaging and map services. Choose the permitted applications and categories around the needs of your users.

  2. Match each tier to the connection

    Combine speed, data-volume and time allowances. Restrict software updates, ads or streaming where they would consume capacity needed by other guests.

  3. Offer more access on clear terms

    Offer broader access or higher allowances through another tier. Use the reports to refine your policies as demand changes.

Illustration of a remote lakeside lodge with a satellite terminal and a guest using a phone.
Illustrative remote-site scene, generated with AI; no provider affiliation implied.

What fits this setup

Place NetCollab’s access role in the local network serving your access points. Local policies manage usage; they do not increase provider capacity or remove satellite latency, weather effects or provider restrictions.

04 For SMB IT personnel

Turn “the network is slow” into a focused investigation.

Start with the affected facility, time and traffic path. Use a transparent L2 monitoring node to analyze the traffic crossing that point, then explore the resulting statistics and diagnostics in Central.

  1. Place the observation where it helps

    Monitor between a router and switch, between segments, or before a web, email or ERP server. The bridge sees traffic crossing that link; choose placement around the problem.

  2. Narrow the investigation

    Inspect applications, response behavior, TCP indicators and QoX. Schedule a detailed report for a selected node and time window, filtering by protocol, category, IP or MAC to keep the evidence manageable.

  3. Add active tests and node health

    Use ICMP, DNS or UDP tests to examine the relevant path. Check node telemetry alongside the results to understand resource and processing pressure before drawing conclusions.

Conceptual illustration of a magnifying glass highlighting part of a network between servers and workstations.
AI-generated concept illustration, not a product screenshot or installation diagram.

What fits this setup

Use a monitoring role plus Central for reporting and diagnostics. NetCollab generates statistics from packet analysis; it does not retain packets or export PCAP files. Measurements guide investigation rather than guaranteeing a root cause.

Build around your needs

One platform. Choose the roles and room you need.

Guest access and dedicated monitoring are both included with NetCollab hardware. Slots determine which roles you can run at the same time; Central is a separate management and reporting product.

Xpresso · 1 slot

Run UAC for guest access or a dedicated monitoring role, one at a time. Both role options are included.

Pro · 4 slots

Confirmed examples: one UAC with three monitoring roles, or four monitoring roles for different observation points.

Central · cloud or local

Bring management, APIs and reporting together. Each node purchase includes three months of Central Cloud and technical support. Ongoing Cloud plans include support; private Central deployments are quoted separately.

A few practical questions

Can my business fit more than one solution?

Yes. A remote café may need both fair guest access and policies for a constrained connection. Use the sections together, then choose the node roles and slots for your deployment.

Does NetCollab replace my Wi-Fi access points?

No. It works in the network around your access infrastructure. Plan radio coverage and upstream capacity alongside access policies and monitoring.

Will I need separate software purchases for the two node roles?

Both role options are included with the appliance. Hardware slots govern concurrent use. Central is separate; discuss its cloud or local offer for your needs.

Start with your situation

Tell us what your network needs to do.

Bring your use case, expected users and connection constraints. We can discuss the roles, hardware and Central deployment that fit.

Discuss your deployment